Oreo Cookie Concept

Not sure where I learned it, but I like the idea of book-ending a constructive criticism or a harder topic in between a compliment or a positive remark on either side. That’s why I call it the Oreo Cookie Concept. In my observation, it has seemed to at times soften the full-on direct approach to negative feedback or a strong fact or truth that can seem glaring or harsh or too much for some hearers without the cushion of some balance to offset the heavy “middle” especially if it’s a double-stuffed Oreo with a lot of content to convey!

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